Dhananjay Mahapatra (03 November 2016).Even after 30 yrs of consumer act,buyer yet to become king.The Times of India
http://epaperbeta.timesofindia.com/NasData//PUBLICATIONS/THETIMESOFINDIA/AHMEDABAD/2016/11/03/PagePrint/03_11_2016_013_52467a3a3277b76c8363b67dc66d7704.pdf